<template>
  <div class="search">
    <Card>
      <div class="main-content">
        <div class="div-flow-left">
          <div class="div-form-default">
            <h3>投诉信息</h3>
            <dl>
              <dt>投诉商品</dt>
              <dd>{{ complaintInfo.goodsName }}</dd>
            </dl>
            <dl>
              <dt>投诉状态</dt>
              <dd v-if="complaintInfo.complainStatus == 'NEW'">新投诉</dd>
              <dd v-if="complaintInfo.complainStatus == 'CANCEL'">已撤销</dd>
              <dd v-if="complaintInfo.complainStatus == 'WAIT_APPEAL'">
                待申诉
              </dd>
              <dd v-if="complaintInfo.complainStatus == 'COMMUNICATION'">
                对话中
              </dd>
              <dd v-if="complaintInfo.complainStatus == 'WAIT_ARBITRATION'">
                等待仲裁
              </dd>
              <dd v-if="complaintInfo.complainStatus == 'COMPLETE'">已完成</dd>
            </dl>
            <dl>
              <dt>投诉时间</dt>
              <dd>{{ complaintInfo.createTime }}</dd>
            </dl>
            <dl>
              <dt>投诉主题</dt>
              <dd>{{ complaintInfo.complainTopic }}</dd>
            </dl>
            <dl>
              <dt>投诉内容</dt>
              <dd>{{ complaintInfo.content }}</dd>
            </dl>
            <dl>
              <dt>投诉凭证</dt>
              <dd v-if="images == ''">暂无投诉凭证</dd>
              <dd v-else>
                <div
                  class="div-img"
                  v-for="(item, index) in images"
                  :key="index"
                >
                  <img class="complain-img" :src="item" />
                </div>
              </dd>
            </dl>
          </div>
          <div class="div-form-default" v-if="complaintInfo.appealContent">
            <h3>商家申诉信息</h3>
            <dl>
              <dt>申诉时间</dt>
              <dd>{{ complaintInfo.appealTime }}</dd>
            </dl>
            <dl>
              <dt>申诉内容</dt>
              <dd>{{ complaintInfo.appealContent }}</dd>
            </dl>
            <dl>
              <dt>申诉凭证</dt>
              <dd v-if="complaintInfo.appealImagesList.length == 0">
                暂无申诉凭证
              </dd>
              <dd v-else>
                <div
                  class="div-img"
                  v-for="(item, index) in complaintInfo.appealImagesList"
                  :key="index"
                >
                  <img class="complain-img" :src="item" />
                </div>
              </dd>
            </dl>
          </div>
          <div class="div-form-default">
            <h3>对话详情</h3>
            <dl>
              <dt>对话记录</dt>
              <dd>
                <div class="div-content">
                  <p
                    v-for="(
                      item, index
                    ) in complaintInfo.orderComplaintCommunications"
                    :key="index"
                  >
                    <span v-if="item.owner == 'STORE'"
                      >商家[{{ item.createTime }}]</span
                    >
                    <span v-if="item.owner == 'BUYER'"
                      >买家[{{ item.createTime }}]</span
                    >
                    <span v-if="item.owner == 'PLATFORM'"
                      >平台[{{ item.createTime }}]</span
                    >
                    {{ item.content }}
                  </p>
                </div>
              </dd>
            </dl>
            <dl v-if="complaintInfo.complainStatus != 'COMPLETE'">
              <dt>发送对话</dt>
              <dd>
                <Input
                  v-model="params.content"
                  type="textarea"
                  maxlength="200"
                  :rows="4"
                  clearable
                  style="width: 260px"
                />
              </dd>
            </dl>
            <dl v-if="complaintInfo.complainStatus != 'COMPLETE'">
              <dt></dt>
              <dd>
                <div style="text-align: right; width: 45%; margin-top: 10px">
                  <Button
                    type="primary"
                    :loading="submitLoading"
                    @click="handleSubmit"
                    style="margin-left: 5px"
                  >
                    回复
                  </Button>
                  <Button
                    type="primary"
                    :loading="submitLoading"
                    @click="returnDataList"
                    style="margin-left: 5px"
                  >
                    返回列表
                  </Button>
                </div>
              </dd>
            </dl>
          </div>
          <div
            class="div-form-default"
            v-if="complaintInfo.complainStatus == 'COMPLETE'"
          >
            <h3>仲裁结果</h3>
            <dl>
              <dt>仲裁意见</dt>
              <dd>
                {{ complaintInfo.arbitrationResult }}
              </dd>
            </dl>
          </div>
          <div
            class="div-form-default"
            v-if="complaintInfo.complainStatus != 'COMPLETE'"
          >
            <h3>平台仲裁</h3>
            <dl v-if="arbitrationResultShow == true">
              <dt>仲裁</dt>
              <dd>
                <Input
                  v-model="arbitrationParams.arbitrationResult"
                  type="textarea"
                  maxlength="200"
                  :rows="4"
                  clearable
                  style="width: 260px"
                />
              </dd>
            </dl>
            <dl>
              <dt></dt>
              <dd
                style="
                  text-align: right;
                  display: flex;
                  justify-content: space-between;
                "
              >
                <Button
                  type="primary"
                  ghost
                  :loading="submitLoading"
                  v-if="arbitrationResultShow == false"
                  @click="arbitrationHandle"
                >
                  直接仲裁结束投诉流程
                </Button>
                <Button
                  :loading="submitLoading"
                  v-if="complaintInfo.complainStatus == 'NEW'"
                  @click="handleStoreComplaint"
                >
                  交由商家申诉
                </Button>
                <Button
                  type="primary"
                  :loading="submitLoading"
                  v-if="arbitrationResultShow == true"
                  @click="arbitrationHandleSubmit"
                >
                  提交仲裁
                </Button>
              </dd>
            </dl>
          </div>
        </div>
        <div class="div-flow-center"></div>
        <div class="div-flow-right">
          <div class="div-form-default">
            <h3>相关商品交易信息</h3>
            <dl>
              <dt>
                <img :src="complaintInfo.goodsImage" height="60px" />
              </dt>
              <dd>
                <a>{{ complaintInfo.goodsName }}</a
                ><br />
                <span
                  >￥{{ complaintInfo.goodsPrice }} *
                  {{ complaintInfo.num }}(数量)</span
                >
              </dd>
            </dl>
          </div>
          <div class="div-form-default">
            <h3>订单相关信息</h3>
            <dl>
              <dt>订单编号</dt>
              <dd>
                {{ complaintInfo.orderSn }}
              </dd>
            </dl>
            <dl>
              <dt>下单时间</dt>
              <dd>
                {{ complaintInfo.createTime }}
              </dd>
            </dl>
            <dl>
              <dt>订单金额</dt>
              <dd>
                {{ complaintInfo.orderPrice }}
              </dd>
            </dl>
          </div>
          <div class="div-form-default">
            <h3>收件人信息</h3>
            <dl>
              <dt>收货人</dt>
              <dd>
                {{ complaintInfo.consigneeName }}
              </dd>
            </dl>
            <dl>
              <dt>收货地址</dt>
              <dd>
                {{ complaintInfo.consigneeAddressPath }}
              </dd>
            </dl>
            <dl>
              <dt>收货人手机</dt>
              <dd>
                {{ complaintInfo.consigneeMobile }}
              </dd>
            </dl>
          </div>
        </div>
      </div>
    </Card>
  </div>
</template>

<script>
import * as API_Order from '@/api/order';
import * as ApiAfterSale from '@/api/myapi/AfterSale'
import { communication, getOrderComplaintDetail, updateStatus } from '@/api/myapi/AfterSale';

export default {
  name: 'orderComplaintDetail',
  data() {
    return {
      id: 0, // 投诉id
      complaintInfo: '', // 投诉信息
      images: [], //会员申诉图片
      appealImages: [], //商家申诉的图片
      submitLoading: false, // 添加或编辑提交状态
      //管理端回复内容
      params: {
        content: '',
        complainId: '',
      },
      //仲裁结果
      arbitrationParams: {
        arbitrationResult: '',
      },
      //是否显示仲裁框
      arbitrationResultShow: false,
    };
  },
  methods: {
    // 交给商家申诉
    handleStoreComplaint() {
      // API_Order.storeComplain({
      //   complainStatus: 'WAIT_APPEAL',
      //   complainId: this.complaintInfo.id,
      // }).then((res) => {
      //   if (res.success) {
      //     this.$Message.success('操作成功');
      //     this.getDetail();
      //   }
      // });
      let params = {};
      params.complainStatus = 'WAIT_APPEAL';
      params.complainId = this.complaintInfo.id;
      ApiAfterSale.updateStatus(params).then(res=>{
          if (res.data.code == 201) {
            this.$Message.success('操作成功');
            this.getDetail();
          }
      })

    },
    // 初始化数据
    init() {
      this.getDataList();
    },
    // 获取投诉详情
    getDetail() {
      this.loading = true;
      ApiAfterSale.getOrderComplaintDetail(this.id).then(res=>{
        if(res.data.code == 201){
              this.complaintInfo = res.data.obj;
              this.images = (res.data.obj.images || '').split(',');
              this.appealImages = (res.data.obj.appealImages || '').split(',');
        }
      })
      // API_Order.getOrderComplainDetail(this.id).then((res) => {
      //   this.loading = false;
      //   if (res.success) {
      //     this.complaintInfo = res.result;
      //     this.images = (res.result.images || '').split(',');
      //     this.appealImages = (res.result.appealImages || '').split(',');
      //   }
      // });
    },
    //返回列表
    returnDataList() {
      this.$router.push({
        name: 'orderComplaint',
      });
    },
    //仲裁
    arbitrationHandle() {
      this.arbitrationResultShow = true;
    },
    //仲裁结果提交
    arbitrationHandleSubmit() {
      if (this.arbitrationParams.arbitrationResult == '') {
        this.$Message.error('请填写仲裁内容');
        return;
      }
      let params = {};
      params.id = this.id;
      params.arbitrationParams = this.arbitrationParams
      ApiAfterSale.complete(params).then(res=>{
        this.submitLoading = false;
        if (res.data.code == 201){
          this.$Message.success('仲裁成功');
          this.arbitrationParams.arbitrationResult = '';
          this.getDetail();
        }
      })
      // API_Order.orderComplete(this.id, this.arbitrationParams).then((res) => {
      //   this.submitLoading = false;
      //   if (res.success) {
      //     this.$Message.success('仲裁成功');
      //     this.arbitrationParams.arbitrationResult = '';
      //     this.getDetail();
      //   }
      // });
      this.arbitrationResultShow = true;
    },
    //回复
    handleSubmit() {
      if (this.params.content == '') {
        this.$Message.error('请填写对话内容');
        return;
      }
      this.params.complainId = this.id;
      // 官方平台ID为0并且名字为platform
      this.params.ownerId = 0;
      this.params.ownerName= 'platform'
      this.params.type = 'manager'
      ApiAfterSale.communication(this.params).then(res=>{
        if(res.data.code == 201){
          this.$Message.success('对话成功');
          this.params.content = '';
          this.getDetail();
        }
      })
      // API_Order.addOrderCommunication(this.params).then((res) => {
      //   this.submitLoading = false;
      //   if (res.success) {
      //     this.$Message.success('对话成功');
      //     this.params.content = '';
      //     this.getDetail();
      //   }
      // });
    },
  },
  mounted() {
    this.id = this.$route.query.id;
    this.getDetail();
  },
};
</script>
<style lang="scss" scoped>
.main-content {
  min-height: 600px;
  padding: 10px;
}

.div-flow-left {
  width: 49%;
  letter-spacing: normal;
  display: inline-block;
  border-right: solid #f5f5f5 1px;

  .div-form-default {
    width: 97%;

    h3 {
      font-weight: 600;
      line-height: 22px;
      background-color: #f5f5f5;
      padding: 6px 0 6px 12px;
      border-bottom: solid 1px #e7e7e7;
    }

    dl {
      font-size: 0;
      line-height: 30px;
      clear: both;
      padding: 0;
      margin: 0;
      border-bottom: dotted 1px #e6e6e6;
      overflow: hidden;

      dt {
        display: inline-block;
        width: 13%;
        vertical-align: top;
        text-align: right;
        padding: 15px 1% 15px 0;
        margin: 0;
        font-size: 12px;
      }

      dd {
        display: inline-block;
        width: 84%;
        padding: 15px 0 15px 1%;
        margin: 0;
        border-left: 1px solid #f0f0f0;
        font-size: 12px;
      }
    }
  }
}

.div-img {
  width: 130px;
  height: 130px;
  text-align: center;
  float: left;
}

.div-flow-center {
  width: 2%;
  display: inline-block;
}

.div-flow-right {
  width: 49%;
  vertical-align: top;
  word-spacing: normal;
  display: inline-block;

  .div-form-default {
    width: 97%;

    h3 {
      font-weight: 600;
      line-height: 22px;
      background-color: #f5f5f5;
      padding: 6px 0 6px 12px;
      border-bottom: solid 1px #e7e7e7;
    }

    dl {
      font-size: 0;
      line-height: 30px;
      clear: both;
      padding: 0;
      margin: 0;
      border-bottom: dotted 1px #e6e6e6;
      overflow: hidden;

      dt {
        display: inline-block;
        width: 13%;
        vertical-align: top;
        text-align: right;
        padding: 15px 1% 15px 0;
        margin: 0;
        font-size: 12px;
      }

      dd {
        display: inline-block;
        width: 84%;
        padding: 15px 0 15px 1%;
        margin: 0;
        border-left: 1px solid #f0f0f0;
        font-size: 12px;
      }
    }
  }
}

.complain-img {
  width: 120px;
  height: 120px;
  text-align: center;
}

.div-content {
  overflow-y: auto;
  overflow-x: auto;
  height: 150px;
}
</style>
